Entries by wsadmin

Customer Experience (CX) is the new black! by Gareth Jones, practice manager

Customer journey is a great technique to improve the Customer Experience (CX). “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” Steve Jobs – The customer, not technology, must be the core of your strategy. As customers are driving consumption in the digital age, it […]

Improving your organisation’s cyber security

Improving your organisation’s cyber security by Rakesh Naik, BAPL business analysis consultant “The cyber threat facing australia is undeniable and unrelenting. An issue that once only concerned IT security professionals now extends to the boardroom, to shareholders and to individuals.” Australian Cyber Security Centre Whether you’re a small company or a large enterprise, the monetary […]

Why good business analysis is a CIO’s best friend!

A CIO needs a trusted partner to facilitate joint ownership between business and IT to deliver business value, reduce risk, and remove project blockages. Business analysis is about improving business performance. It is the foundation for innovation, business agility, cost reduction, cyber security, and risk control. Good business analysis allows you to deliver better products […]

BA managed services really work! – Business Analysts

The catchphrase “managed service” has long been employed by IT suppliers and senior executive. It is a phrase that promises improved agility, reduced cost, and overall better outcomes. However, those in the trenches suspect that existing providers rebrand their contracts as managed services without any real change. For executives, the optimistic scenarios of improved IT […]

Why You Need Good Business Analysis Better Business Performance!

Why You Need Good Business Analysis Better Business Performance! Every organisation performs business analysis and good business analysis is all about better business performance. Together, technology and good business analysis is the key to superior results. By using an expert in business analysis, your projects or actions will be created for you to the highest […]

Does your project have a Business Requirement Specification (BRS), if not, why not?

If the answer is no then your project maybe the: 47% “Unsuccessful projects fail to meet goals due to poor requirements” Project Management Institute (PMI) or 3 of the top 5 reasons projects fail are related to requirements: Users are not involved enough in requirements definition, requirements are incomplete or don’t meet acceptance criteria, requirements are […]