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Applying Design Thinking and Human-Centred Design to Support Good Business Analysis by Mike Starrs, Business Analysts Pty Ltd Consultant (Phase 3: Prototype and Build)

August 31, 2018/in Blog /by Business Analyst

As we move into the final two phases of using Design Thinking for good Business analysis, let’s do a quick recap of what’s been covered so far.  In Phase 1 we discovered the current state through the Inspiration phase of Human Centred Design, using a range of planning techniques from BABOK® and design-based techniques to […]

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Have you hired a BA or an SME?

July 18, 2018/in Blog /by Business Analyst

Working for a business analysis consulting company I often come across clients who are looking for BAs with specific industry or solution knowledge. Whether it be Superannuation, Insurance, or software specific such as a certain type of CRM. Each time a filter is applied in the search for the ‘right’ BA, the search results decrease. […]

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The Paradox of Choice and the Pareto Principle by Henry Elisher

June 19, 2018/in Blog /by Business Analyst

  Voltaire, a French writer, essayist and philosopher is well known for the saying that ‘[the] perfect is the enemy of [the] good’, meaning that, if you wait to be perfect or wait to achieve perfection then you’ll never get anything done, whilst achieving that which is good, or indeed, very good, is something of […]

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Applying Design Thinking and Human-Centred Design to Support Good Business Analysis by Mike Starrs, Business Analysts Pty Ltd Consultant (Phase 2: Refine through Ideation)

May 20, 2018/in Blog /by Business Analyst

Phase 2: Refine through Ideation Now that we have defined our current state, it’s time to validate and refine it and start thinking about the future state.  This is where we elicit and prioritise requirements, and finalise our scope.  We want to be sure what we’re doing is desirable, viable and feasible, and that we […]

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Applying Design Thinking and Human-Centred Design to Support Good Business Analysis by Mike Starrs business analysis consultant

April 29, 2018/in Blog /by Business Analyst

The role of a Business Analyst is broad, but typically it comes down to understanding business needs, value & requirements and assisting business to make informed decisions.  These needs are often muddied by a multitude of internal and external factors.  In the end though, the goal is achieving organisational success.  As all organisations exist to […]

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The “must-have” for Product Owners – Impact Mapping

March 19, 2018/in Blog /by Business Analyst

Product Owners are supposed to be the informed leader who is able to provide direction to the development team on the expectations of the product.  As more organisations look to adopt an adaptive/agile approach to project delivery, one of the big issues faced lies with the Product Owner. Unfortunately, in increasingly common cases, the criteria […]

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The Agile PMO by Liza Laya business analysis consultant

February 15, 2018/in Blog /by Business Analyst

A modern and innovative breed of systems delivery has gained significant momentum over the past one and a half decades, one that emphasises the ability to adapt to changing requirements, engage customer collaboration, and deliver a working software early and often.  Agile was slow to start but quick to dominate, with most growth occurring in […]

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Aligning The Solution to the Business Need by Sunil Powle business analysis consultant

November 27, 2017/in Blog /by Business Analyst

Business analysis is not for the faint hearted. At the heart of business analysis lie eliciting, analysing, validating and managing needs, value and requirements, no matter what approach and method is used. Requirements (written as user stories or otherwise), should align to the needs of the business whereas design definition represents the solution put in […]

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User Story Mapping by Abe Magalong business analysis consultant

June 8, 2017/in Blog /by Business Analyst

User Stories and User Story Mapping are must have techniques of a business analyst. You can do business analysis without Scrum, but you can’t do good Scrum without Business Analysis.  Story mapping enables clarity of user stories.  Story Mapping “Story mapping is the process of arranging user stories into a useful model to help understand the […]

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Customer Experience (CX) is the new black! by Gareth Jones, practice manager

May 29, 2017/in Blog /by wsadmin

Customer journey is a great technique to improve the Customer Experience (CX). “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” Steve Jobs – The customer, not technology, must be the core of your strategy. As customers are driving consumption in the digital age, it […]

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