• Case Studies

Agile

Businesses need to evolve with improvements in technology to reach new efficiencies, and remain competitive.

The client, a large insurance organisation, briefed Business Analysts Pty Ltd (BAPL) to assist them in the implementation of a new system that would underpin their financial support functions.

Finance

The client, a large organisation with a market capitalisation of $4.7 billion briefed Business Analysts Pty Ltd (BAPL) to integrate financial systems. The client wanted to innovate the way they lend, and to improve the overall customer experience. This meant that the client had to connect 3 new systems to their existing core system. The core system was over a decade old and could not be replaced as part of the project.

ERP

The client, a large organisation with a market capitalisation of $980 million briefed Business Analysts Pty Ltd (BAPL) to lead the implementing of an ERP system to significantly improve the efficiencies across the organisation.

Insurance

A plethora of existing work instructions, process maps, policies and procedures were dispersed across the organisation. No overarching method to identify duplicates, conflicts, or gaps existed. These inefficiencies and major gaps impacted the performance of the entire organisation. They also hampered efforts in enterprise architecture, business cases, testing, organisational change management, corporate data model, capacity planning, customer experience management and software vendor selection.

Utilities

The client, a large utility that manages $10 billion of assets briefed Business Analysts Pty Ltd (BAPL) to design and implement a business process management system to significantly improve the efficiencies across the organisation.

Health

The client, a large hospital network (4 large hospitals, 16,000 staff and approx 1000 beds) briefed Business Analysts Pty Ltd (BAPL) to design and implement a system to significantly improve the management of patient referrals from GPs into the hospital system.

Global Mining

The client sought a solution to manage the approval processes and associated documentation for a number of major energy capital projects (projects up to $100 million in value). Working with the team from the Corporate Information and Technology function of a major global mining company, BAPL was brought in to decrease the $500k annual expense of using external contractors to manage an outdated and inefficient internal process.

Village Roadshow Theme Parks

Having acquired full ownership of Australia’s iconic theme parks and associated accommodation assets, VRTP engaged Business Analysts Pty Ltd (BAPL) to assist with a business transformation program to consolidate, integrate and align business applications, particularly SAP, with the organisations’ corporate (Village Roadshow Limited) functions.

Construction

One of Australia’s leading contracting and property development businesses, needed to better define and manage its business processes including those linked to several information technology projects currently in progress. Prior to the involvement of BAPL, the company’s approach was unstructured and inconsistent resulting in each division having its own IT system that performed the same functions.

Agile

The client, a large online betting company that turns over $2.7 billion annually, briefed Business Analysts
Pty Ltd (BAPL) to support the Audit Remediation project and to implement a clear process for managing future audits within the organisation and its parent.