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Case Studies

Tertiary Education

The client, a large University with an annual turnover in excess of $2 Billion, briefed Business Analysis (BAPL) to provide them with a BA service to build a business case for the replacement of an existing finance management system.

Cyber Security

Our client, a Government–owned water utility with over 700 permanent staff and approximately $1 billion in annual turnover, approached Business Analysis (BAPL) to assist them in starting a holistic program of cybersecurity improvement work streams for the 2018/19 financial year.

Agile

Businesses need to evolve with improvements in technology to reach new efficiencies, and remain competitive. The client, a large insurance organisation, briefed Business Analysis (BAPL) to assist them in the implementation of a new system that would underpin their financial support functions.

Finance

The client, a large organisation with a market capitalisation of $4.7 billion briefed Business Analysis (BAPL) to integrate financial systems. The client wanted to innovate the way they lend, and to improve the overall customer experience. This meant that the client had to connect 3 new systems to their existing core system.

ERP

The client, a large organisation with a market capitalisation of $980 million briefed Business Analysis (BAPL) to lead the implementing of an ERP system to significantly improve the efficiencies across the organisation.

Insurance

A plethora of existing work instructions, process maps, policies and procedures were dispersed across the organisation. No overarching method to identify duplicates, conflicts, or gaps existed. These inefficiencies and major gaps impacted the performance of the entire organisation.

Utilities

The client, a large utility that manages $10 billion of assets briefed Business Analysis (BAPL) to design and implement a business process management system to significantly improve the efficiencies across the organisation.

Health

The client, a large hospital network (4 large hospitals, 16,000 staff and approx 1000 beds) briefed Business Analysis (BAPL) to design and implement a system to significantly improve the management of patient referrals from GPs into the hospital system.

Global Mining

The client sought a solution to manage the approval processes and associated documentation for a number of major energy capital projects (projects up to $100 million in value). BAPL was brought in to decrease the $500k annual expense of using external contractors to manage an outdated and inefficient internal process.

Village Roadshow Theme Parks

Having acquired full ownership of Australia’s iconic theme parks and associated accommodation assets, VRTP engaged Business Analysis (BAPL) to assist with a business transformation program to consolidate, integrate and align business applications, particularly SAP, with the organisations’ corporate (Village Roadshow Limited) functions.

BA Practice Capability

The client, a large organisation with a market capitalisation of $8,000 million, briefed Business Analysis (BAPL) to assist them to build a business analysis practice to significantly improve business analysis across the organisation.

Not-for-Profit

The client, a large independent industry-funded body, briefed Business Analysis (BAPL) to provide them with business analysis to improve end-to-end value streams across the whole organisation.

Justice

The client, a large government agency, briefed Business Analysis (BAPL) to provide them with business analysis to improve process redesign and system integration solutions across the criminal-justice agencies (Police, Justice, Corrections, and Communities).

Superannuation

The client, a large superannuation firm, briefed Business Analysis (BAPL) to review a previously implemented process framework for the investment arm of the business in preparation for the implementation of a new investments solution.

Education

The client, a large government body in the education sector with an annual budget of around $9 billion, briefed Business Analysis (BAPL) to identify and implement a range of continuous improvement activities for the major/minor enhancements process on one of their core programs of work.

Utilities: Water Quality

Our client, a Queensland Government–owned water utility with over 700 permanent staff and approximately $1 billion in annual turnover, had several teams within the client’s Scientific Services division who were responsible for monitoring and reporting on water quality and catchment conditions.

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