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Course Content
The Gentle Art of Facilitation (20:27)
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Body Language – The Non-Functional Requirements of Presenting (23:31)
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Leadership and Influencing (19:14)
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Negotiation and Conflict Resolution (23:03)
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Consultative Business Analysis (17:13)
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Area of Control (4:18)
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Mental Preparation for Interviews (16:20)
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Professional Ethics (23:06)
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Communication
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Area of Control – focusing our attention in the best way
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